As a Customer sales rep at Nordia inc, I was responsible to answer inbound call of BellMTS customer, build relation with existing and new client, answer various query about account and services they use, troubleshoot at lower level (reset password, set-up MTS email on devices, general use of devices). Inform and educate client about new services and features with deals to make sales for organization. at this position I have improved my communication and sales skills with work from home environment.

Experince as apprentice service technician, my role was to do a variety of services perform on light automotive vehicle with efficient and timely manner. At this position I have achieved strong troubleshoot and diagnosis skills to perform check and find solution for customer’s concern on vehicle. I gain knowledge of automotive function of propulsion.

At MR Lube, I was providing excellent customer service with diagnosing the vehicle through OEM graph and advise customer for various services. My task was not limited to advisor, but include helping others and performing management task such as inventory count, maintain office supply, attending meetings and coaching, contacting customer for their purchases and more.

My role as customer service associate, I have to greet, guide and suggest customer on variety of retail products and services. This was my first job in Canada so it did improve my communication, interaction and organization skills . I was also responsible to report, act and resolve and safety issue on site.